Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including but not limited to your name, email address, phone number, mailing address, social security number, income information, employment information, and other financial information necessary to process your mortgage application.

2. How We Use Your Information

We use the information we collect to:

• Process and service your mortgage application
• Communicate with you about your loan (including by phone, email, and text message if you have opted in)
• Comply with legal and regulatory requirements
• Improve our services and customer experience
• Send you marketing communications (with your consent) via channels other than SMS, unless you have separately opted in to marketing texts

Text Messaging / Mobile Information

If you provide your mobile phone number and opt in, we may send you text messages related to your inquiry and/or your loan process (for example: appointment confirmations, status updates, document requests, and customer support). Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at Contact@FormulaLG.com or 602-842-6350.

Consent to receive text messages is not a condition of purchase.

3. Information Sharing

We may share your information with third parties including lenders, investors, credit bureaus, appraisers, title companies, and other service providers necessary to process your loan. We do not sell your personal information to third parties.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share information with service providers who help us operate our business and deliver communications (including text messaging) on our behalf, but only as necessary to provide those services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Opt out of text messages by replying STOP (if you previously opted in)

6. Contact Us

If you have questions about this Privacy Policy, please contact us at: